Reach 360: View Course Reports

Select the Courses tab to display a list of all current and completed training for your account. You can sort them by title, number of learners enrolled, or average quiz score. Selecting an item takes you to the individual report.

• Viewing the Dashboard
• Viewing the Status Tab
• Viewing the Activity Tab

Viewing the Dashboard

On the individual report, you’ll see a dashboard at the top with the name, number of lessons in the training, and learner statistics. If the training's been deleted, you'll be able to delete the report as well.

The learners widget gives you at-a-glance insight into how learners enrolled in the training have progressed. The color ring updates to reflect the number of completed, in-progress, and unstarted learners. Next to the widget, you’ll see a breakdown of that same status information. Listed next to that is the total number of hours spent learning.

If the training has a tracked quiz required for completion, you can view the average quiz score along with a link to the question-level report by selecting it in the list.

Click the arrow next to the title to return to the main Courses tab.

Viewing the Status Tab

The Status tab lists learners currently or previously enrolled in the training, sortable by status, duration, quiz score, progress, last activity, and due date statistics. In the due date column, overdue training is displayed in red. Use the drop-down menus to filter the current view by time period, groups, or learners. This report is exportable.

Note: Progress isn't displayed for Storyline 360 or third-party courses.

Expand a row to see the learner’s activity. This includes activity date and duration, how many lessons were viewed, and any quiz scores for the session. You’ll see 15 rows of activity. If there’s more to see, the Show all activity link displays. This takes you to the activity tab where you’ll see all historical activity for this learner. 

Below the activity, there's a link to download the user's course completion certificate.

Custom Learner Profile Fields

Expand a learner record to see their custom learner profile fields, if any. These fields are also included in the exported course report CSV, even if the learners included in the report don't have the custom fields as part of their record.

Viewing the Activity Tab

The Activity tab is where you’ll see everything learners have done in this training. It’s sortable by date, duration, number of lessons viewed, and quiz score. In the quiz score column, you'll see values in red for failed attempts, green for successful attempts, and black for training with completed quizzes that are still in progress.

Use the drop-down menu to filter the current view by individual learners or groups. This report is exportable.