"I received a reply right away this time. This is the case number 00442289"

"I got a confirmation when I clicked the submit button but never received any emails... I'll try and submit again"

"It's been a week now and I've had no contact from support. Should I just resubmit?"

"Thanks Steve I have submitted a support case as Ashley had suggested."

"I had always used the recommended settings"

"Hi Steve I did try that but even at the highest compression setting (1) in SL2 it was still creating much larger files"

"So I guess there is no solution to this problem. It's basically a deal breaker for me as the file sizes exceed the maximum that I can hos..."

"Hi Ashley There must be an issue with my video files then. I've always used the best quality that I have which are flv files and sometim..."

"Hi Ashley I haven't changed any compression settings. When I looked at the compression tab it's greyed out and won't allow me to change ..."

"The publish settings are identical and neither had mobile version selected. I tried creating a new project in sl2 and imported all the sl..."