"Hi Ashley, It's a VM within my computer. I did mean to provide an update yesterday, but wasn't able to. I tried the suggestion from earl..."

"Hi Ashley, Thanks for the suggestion. It doesn’t work unfortunately, because any clicks on the VM desktop is not captured either, so a c..."

"Hi Crystal, Thanks for responding! I’ll clarify the issue to give you a better idea. After recording, I choose the option to produce it..."

"Hello, I am experiencing the same issue as the folks in this thread. It appears that some have been able to resolve the issue, but I hav..."