"Hi Ashley, We ended up working with the Senior Articulate Support Engineer, and it turns out that a group policy in our work environment ..."

"Hi Ashley, We are going to attempt the repair directions and will let you know how it goes. We have created multiple test projects on dif..."

"Hi Ashley, I tried your file, and the sound does not work in preview. (Again, I can hear it in the audio editor) My colleague exported a ..."

"Hi Ashley, Thanks for getting back to me. I am working with local project files on my c drive. I tried a variety of audio files, with the..."

"Hello, I'm wondering if this issue has been resolved? I am having the same issue that Brett describes, only the workaround of extending t..."