Lynn Mathew
Lynn Mathew
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"Thanks - Have uninstalled & reinstalled 4 times! I've raised a support case, so just waiting to chat to the team."
  • over 9 years ago11/20/14 at 3:18 pm (UTC)
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"Hi, Thanks. I've looked at a saved version, but it exhibits the same behaviour. However, I think I saved it to the USB external by 'save..."
  • over 9 years ago11/20/14 at 2:55 pm (UTC)
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"Case Number: 00439406 Reference ID: ref:_00D30Txo._50040g8lVz:ref Thank you!"
  • over 9 years ago11/20/14 at 2:22 pm (UTC)
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"Hi Ashley, I was coming to that conclusion myself. Thank you for all your help so far. I'm sure it will be solved soon."
  • over 9 years ago11/20/14 at 1:22 pm (UTC)
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"It wont allow me to take a screencast! The recording box appears but the whole storyline window disappears revealing my desktop. When I p..."
  • over 9 years ago11/19/14 at 10:53 pm (UTC)
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"Aha - it's just happened again on start-up. Will go through everything again you've outlined, and get back."
  • over 9 years ago11/19/14 at 5:41 pm (UTC)
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"Hi, It has literally just started working again, but I don't understand how. I followed all the steps in your link right through and it ..."
  • over 9 years ago11/19/14 at 4:44 pm (UTC)
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"Sadly the same problem recurred on opening up the computer this morning. I have followed everything on the guides, including restoring th..."
  • over 9 years ago11/19/14 at 11:36 am (UTC)
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"Hi Ashley, Thank you. After several tries and a few hours of near heart failure, those instructions worked, although not first time. Man..."
  • over 9 years ago11/18/14 at 9:35 pm (UTC)
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Lynn Mathew started a new discussion Mouse click & drag functionality stopped working
"The click & drag functionality of my mouse and pad have suddenly stopped working for no apparent reason in the middle of a session. I..."
  • over 9 years ago11/18/14 at 4:21 pm (UTC)
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Lynn Mathew replied to the discussion Summarising results on a single page
"Yesssss! You are a star! Got it. How exciting!"
  • over 9 years ago10/30/14 at 3:51 pm (UTC)
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Lynn Mathew replied to the discussion Summarising results on a single page
"Hi Rebecca, Thank you so much. This looks like what I need. However, I’m brand new to SL this week and stupidly can’t see how to insert ..."
  • over 9 years ago10/30/14 at 2:42 pm (UTC)
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Lynn Mathew started a new discussion Summarising results on a single page
"I want to show a series of videos, and after each video have the viewer rate a variable on a 1-10 scale. I do not wish to provide any cor..."
  • over 9 years ago10/29/14 at 4:26 pm (UTC)
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Lynn Mathew started a new discussion Tablet use on intranet
"If a SL2 course is to be used on a touchscreen device (android), can it only be accessed via the app, or can it be accessed through the c..."
  • over 9 years ago10/29/14 at 8:31 am (UTC)
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Lynn Mathew started a new discussion Initial Set-Up
"Hi, I'm new to Storyline. Can anyone tell me if the client will be viewing the course on different sized monitors/tablets, do you need to..."
  • over 9 years ago10/28/14 at 11:42 am (UTC)