"I'm sorry but based on our experience you will need to update storyline to the latest version to fix this issue without recreating your gif."

"Hi Alyssa, Thanks for your reply. My team is very curious about this bug. It has cost us many hours of our time, troubleshooting and app..."

"No problem, glad it was helpful! We have also noticed that the latest March 2019 storyline update fixes this bug. I would be curious if a..."

"We are still seeing this issue in storyline 360 but have a fix. Before we understood the issue better, we would place a small shape over ..."