"Hello Colin, Recent versions of Chromium-based browsers have introduced this issue, and we are actively working on a fix to resolve this..."

"Hello Scott and Kirsty, I've just emailed you both about this to inquire if you'd like to test out a potential fix for this problem via o..."

"Hello Robert, Thanks for checking out the Background Audio feature, and it's great to hear how timely this was! We currently don't tie t..."

"Hello Christopher, With regards to the issue you observed where the audio volume can go up and down sometimes when an image fades in: wou..."

"Hello Laura, Thank you for checking out the feature! If you find that the background audio volume is too low while your course is p..."

"Hi Sh, Thank you for confirming you were working with an embedded video and that switching to one inserted from disk addressed this for y..."

"Hello Sh, Hm, were the videos inserted from disk or are they embedded (website videos)? Please note there is a limitation where the..."

"Hi Andrew, Thank you for submitting your project file. I've shared it with the team and we plan to review this scenario where the audio d..."

"Hi Andrew, Thanks for reaching out! I understand that you are not seeing the `Lower background audio when slide audio plays` option worki..."

"Ah, I see.  Thank you Sam for the quick reply!"

"Hi Sam, Our team is interested in looking at the project and slide that had this issue.  Any chance you can send me an email with this i..."