Can't play movie

May 05, 2013

Foot Tsang
By Foot Tsang

Hi all,

I use Engage to play movie in my Courseware.  However, the movie is not playing, as below.  May I know what factors would cause the problem?  Thank you!

1 Reply
Christine Hendrickson
almost 11 years ago05/06/13 at 6:42 am (UTC)

Hi Foot,

When does this happen? Does the video not play when you're previewing the interaction and video, or after you've published? 

It looks like you're viewing the course in a web browser, but I'm not entirely sure. If so, please make sure you're not viewing the published course locally. 

If you view a published Presenter '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the following article for details:
Thanks!

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