Hello all. I created a Circle Diagram in Engage 360 and imported it into a Storyline 3 course. So long as the segment order is set to start from Inside, everything works fine. When I change the segment order to start from the Outside as requested by my client, the Next button does not work when I test the course in Scormcloud. I have set the slide to go to the next slide when the user clicks Next. All other interactions in the course work as intended. Please help.
I also noticed that the previous button is also no longer working when the segment order is set to start from Outside.
Attached is a Storyline 3 file with the same interaction imported as follows. The first one has the segment order set to start from the Inside and the previous and next buttons work fine. The second interaction slide is set to start from the Outside, and the next and previous buttons stop working once you enter the slide.
I wasn't able to reproduce the issue. I published your project to LMS from both Storyline 3 and Storyline 360. I uploaded them to SCORM Cloud, and in both tests, the Next/Previous buttons worked as expected.
I ran the test course you provided and the problem persists. The second interaction does not proceed to the final blank slide when clicking Next after the interaction is finished. It also does not go back to the previous slide from the first layer when clicking the PREV button.
Are you able to move past the second interaction in either direction?
Today I "repaired" (reinstalled) my instance of Storyline3 on my computer then republished the test course. I uploaded it to SCORMCloud and the NEXT and PREV buttons still do not move on from the slide when the interaction is set from outside in.
7 Replies
I also noticed that the previous button is also no longer working when the segment order is set to start from Outside.
Attached is a Storyline 3 file with the same interaction imported as follows. The first one has the segment order set to start from the Inside and the previous and next buttons work fine. The second interaction slide is set to start from the Outside, and the next and previous buttons stop working once you enter the slide.
Any idea what is going on?
Hi, Doug.
I wasn't able to reproduce the issue. I published your project to LMS from both Storyline 3 and Storyline 360. I uploaded them to SCORM Cloud, and in both tests, the Next/Previous buttons worked as expected.
Can you please test the course here (it's the Storyline 3 version)?
I also recommend a quick repair of Storyline 3 before re-publishing the project, to see if this would solve the issue.
Hi Maria,
Thanks for helping sort out this issue.
I ran the test course you provided and the problem persists. The second interaction does not proceed to the final blank slide when clicking Next after the interaction is finished. It also does not go back to the previous slide from the first layer when clicking the PREV button.
Are you able to move past the second interaction in either direction?
Doug
Maria,
Today I "repaired" (reinstalled) my instance of Storyline3 on my computer then republished the test course. I uploaded it to SCORMCloud and the NEXT and PREV buttons still do not move on from the slide when the interaction is set from outside in.
Any more thoughts?
Doug
Maria,
I performed your test and it also did not work for me on the second interaction.
I also reinstalled Storyline and Engage on my computer, and the Circle interaction still does not work when set to Ouside In.
Doug
Hi, Doug.
Thank you for clarifying and for the additional information!
I went ahead and opened a support case on your behalf, so we can troubleshoot this with you. You'll hear from our team soon via e-mail.
Thank you.
Doug Bedinger(925) 825-5277 office(510) 708-9673 mobile