I downloaded the carousel community interaction. I am trying to follow the instructions on how to install it; however, the instructions say you should double-click the .artpkg file. There is no such file in this zipped package and the package itself is named carousel.zip. Has anyone successfully installed this interaction?
When you unzipped the file, did you see a file titled "Carousel"? If you did then just double-click that file. You may have your folder options so that the file extensions are not shown.
If you download a community interaction, you may find that the file downloads with the extension .artpkg.zip. To install a community interaction the extension needs to be .artpkg. To update the .artpkg.zip file you simply need to remove the .zip from the file name.
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When you unzipped the file, did you see a file titled "Carousel"? If you did then just double-click that file. You may have your folder options so that the file extensions are not shown.
Hi Celestial,
If you download a community interaction, you may find that the file downloads with the extension .artpkg.zip. To install a community interaction the extension needs to be .artpkg. To update the .artpkg.zip file you simply need to remove the .zip from the file name.
http://www.articulate.com/support/engage09/kb/?p=246
It downloaded as carousel.zip. Changing it to carousel.artpkg seemed to work.
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