Is there a limit to the number of URLs you can put in the FAQ?

Jun 29, 2011

We are using the FAQ Engage template to post job aids to our LMS. They open the Engage and the "questions" are categories. In each category is a series of URLs that open PDF files for printing. Been working great until last week when I went to add more links. The address won't take. There's no active link when I test and when I reopen the link in the editor there's nothing there.

HELP!

Claire

4 Replies

Brian Batt
Staff

almost 13 years ago06/29/11 at 2:14 pm (UTC)

Hi Claire & welcome to Heroes,

Are the links longer than 128 characters? Engage has a maximum character limit of 128 characters for hyperlinks. Please see the following article for workarounds to this character limit:

http://www.articulate.com/support/engage09/kb/?p=248

If you continue to have issues, please submit a support case to us by using the link below:

http://www.articulate.com/support/contact/

Claire Griswold
Author

almost 13 years ago06/29/11 at 2:23 pm (UTC)

The links are not longer that 128 characters so that's not the issue. I'll submit a support case.

Thanks,

Claire Griswold
Author

almost 13 years ago06/30/11 at 1:01 pm (UTC)

Okay, I deleted the two tabs in the interaction that were giving me trouble and rebuilt them. Great! The links all work now.

But . . . they are all going to the same document! And if I try to fix one, they all get "fixed" it's like they are connected somehow.

Now what? Any thoughts on this weirdness?

Brian Batt
Staff

almost 13 years ago06/30/11 at 2:32 pm (UTC)

Hi Claire,

Please submit a support case and I'll have our team look into the issue:

http://www.articulate.com/support/contact/

Is there a limit to the number of URLs you can put in the FAQ?

4 Replies

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