I'm a new user of Articulate and I have a question about engage '09. My presentation is ready but I still have a problem with the timeline in the template. For one of the slides, the duration is 40 seconds (according to the seekbar) but as I ask a preview of the whole presentation, this slide stops after 30 seconds. Consequence: the pause button remains while the highlighting next button should appear. How can I solve this? Is there a way to customize the duration of a slide?
Depending on whether you have audio in the last step of your interaction, you may be experiencing an issue with a corrupt time code. This article will walk you through a solution. Otherwise, I'd recommend sending us your project files so we can take a closer look at what's going on. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
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Welcome to Heroes, Benoit
Depending on whether you have audio in the last step of your interaction, you may be experiencing an issue with a corrupt time code. This article will walk you through a solution. Otherwise, I'd recommend sending us your project files so we can take a closer look at what's going on. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Thanks!
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