Recording skips and breaks up

Help! When we record through our Engage interactions, the audio skips and breaks up randomly. We can't find a pattern or a reason, except that for very short narration it doesn't seem to happen. The mic is high quality.

The audio is fine when we use audacity, which defeats the purpose for recording directly with Articulate. Is there a known issue with recording narration in Engage slides?

6 Replies
Dawn Ferro

Hi Everyone - was wondering if you ever got a resolution to this issue?  My co-worker and I are both having this same problem.  Everytime we try to record audio in our Engage interactions it does this.  The recording for everything else is fine though.

Any help would be greatly appreciated!

Brian Batt

Dawn Ferro said:

Hi Everyone - was wondering if you ever got a resolution to this issue?  My co-worker and I are both having this same problem.  Everytime we try to record audio in our Engage interactions it does this.  The recording for everything else is fine though.

Any help would be greatly appreciated!


Hi Dawn,

Please submit a support case so that we can take a closer look at the issue:

http://www.articulate.com/support/contact/