Video timeline in Engage

Mar 29, 2013

Hi,

I am using a video file (.swf) in engage and getting and timeline issue. Video embedded in the Engage is showing double timeline in the new Window where it is opening. Please suggest how to fix this. Thanks.

3 Replies
Christine Hendrickson

Hi Vijay,

How are you viewing the Engage interaction when this happens? Do you have the video and interaction inserted in Presenter, or are you running the Engage interaction as a standalone interaction? 

Also, does this happen when previewing, publishing or both?

Are you able to attach the .SWF file here, so I can take a look?

Thanks!

Christine Hendrickson

Good morning, Vijay. I hope you had a great weekend!

Thanks for the file! I took a look and used the SWF in a Media Tour interaction and inserted this into Presenter. However, I'm not seeing a "doubled" time line. 

Can you tell me what type of interaction you're using? I'm wondering if it may be specific to the interaction type.

Thanks!

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