Add annotation issue

Aug 24, 2012

Hi all,

I have an issue regarding with annotations and it happens in all my presenter projects since 2 months ago (or maybe more).

If I want to use this excellent tool, the elements are locating wherever they want except where I put them. I send you a screenshot where you could see what is happening.

They have specially atraction to go up and in a left corner (¿?).

Does somebody have the same issue and how can I fix it?

Thank you in advance,

Iratxe

3 Replies

Peter Anderson
Staff

over 11 years ago08/24/12 at 9:08 am (UTC)

Hi Iratxe

You may need to turn off the Language Bar in Microsoft Windows. Here's how.

If you're using your Articulate software in a Parallels virtual environment on a Mac and you find that your annotations have shifted or are offset when previewed or published, you may need to make the following modifications to your Parallels configuration:

From the Parallels > Virtual Machine > Configure menu, disable the following items:

* Services: Deselect "Sync with Mac clock"

* Gestures: Deselect all options

* Modality: Set the Transparency to Opaque (or make sure the slider is all the way to the right)

* Full Screen: Active Screen Corner > Deselect all screen corners

Iratxe Marti
Author

over 11 years ago08/27/12 at 12:59 am (UTC)

Thank you for your quick answer but the issue is still happening.

Could does it happen for another reason?.

Peter Anderson
Staff

over 11 years ago08/27/12 at 7:19 am (UTC)

Hi Iratxe!

Can you submit a case to our support team so we can have a closer look at what's going on? Thanks!

Add annotation issue

3 Replies

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