Last Post Replies
Training Department
I need the learners to listen to the whole slide before they can advance, but I want them to click to advance. I thought I had to add a hyperlink and remove the Previ...
2 days ago
By Dave Neuweiler
1
Keith Kemsley
Hi, In just the last couple of weeks, when we publish Articulate Studio/Presenter 360 projects to Articulate Review, we find the audio does not play at all on first-p...
3 days ago
By Ammon Smith
2
Suzanne Hill
Hello: This used to happen years ago and I thought it was corrected. Come to find I have a student who is still seeing jumbled tables in Presenter (see image).  Why ar...
3 days ago
By Keith Kemsley
26
Rhiannon Gibbons
I wondered if anyone had experience of playing courses created in Presenter using a mobile device on WeChat. Our customers are getting an error message when trying to ...
3 days ago
By Leslie McKerchie
1
Amanda Burnette
We currently use Articulate '13 to create training courses for myLearningPointe, however, I am experiencing some difficulty in creating trainings. When I am in PowerPo...
3 days ago
By Leslie McKerchie
1
Steven Strell
I've waited so long for an update to Presenter, and I'm still seeing many of the same issues that plagued '09: Sudden creation of -old.ppta file when opening an existi...
3 days ago
By Leslie McKerchie
71
Peter Blackstad
Can presenter 360 display images in their "real" resolution or are they always compressed?  Screenshots displayed in Presenter 13 are always fuzzy even when following ...
5 days ago
By Alyssa Gomez
4
Jeffrey Martin
Text appears blurred when amination (such as appear or fade) is used to reveal a line of text. I can see this was a reported problem in November for Storyline and it ...
5 days ago
By Alyssa Gomez
1
Amy Doherty
After making a few changes and additions, I'm essentially republishing a presentation that I've used for years. Using Audio Editor, I removed one sentence of audio fro...
5 days ago
By Alyssa Gomez
13
Erika Flindall
I am working on a project and the client wants several changes to the final exam which was created in Quizmaker.  I have made the changes (all to the incorrect feedbac...
5 days ago
By Katie Gokhshteyn
3
joe Najera
Hi all. As we are just beginning our transition to Articulate 360, we are exploring our standards for production.  In Presenter, we have generally normalized our sli...
6 days ago
By Will Findlay
2
Marisa Hubin
Hello, I have a course which contains a video in one of the slides (video has been inserted as a web-object). The video is something we want to make sure learners see...
6 days ago
By Marisa Hubin
6
Harry Jones
I am currently using Presenter 360 and am going through the process of updating my courses from flash to HTML5. My team has been having a reoccurring issue with our pl...
6 days ago
By Crystal Horn
1
Mary Karlet
I see that this problem has been posted earlier.  How do you address publishing getting hung up with the "cleaning up temporary files" message.  I have rerecorded lect...
10 days ago
By Crystal Horn
21
Len Agosta
is there a way to add a new custom tab to the player? (other than one of the pre-built tabs)
10 days ago
By Leslie McKerchie
7
Mike Hudson
Newly loaded Articulate Presenter 13 add-in's cause PowerPoint 13 not to open on Windows 10 operating system. 
10 days ago
By Ashley Terwilliger
1
Ron England
Simple question:  Can you get the SCORM Zip file without republishing?  I have the published file, but need a copy of the zip file, deleted by mistake.
11 days ago
By Leslie McKerchie
10
Samantha Hanley
Hi, When I try to embed a video file into articulate studio I get a message saying my active x MS office settings aren't right. I have followed the knowledge base art...
11 days ago
By Ian Ford
30
Michael DiFonzo
This is the first time that I've used Presenter. Someone sent me over a PPT with Narration. I got the narration to work in PPT Slideshow View after changing the animat...
11 days ago
By Leslie McKerchie
4
Rebecca Sabetta
We had a WBT that was created in Presenter 13 - no issues. Then converted to Presenter 360 - on a few of the slides throughout the training, when the user selects the ...
12 days ago
By Dave Neuweiler
2