I need the learners to listen to the whole slide before they can advance, but I want them to click to advance. I thought I had to add a hyperlink and remove the Previ...

Hi, In just the last couple of weeks, when we publish Articulate Studio/Presenter 360 projects to Articulate Review, we find the audio does not play at all on first-p...

Hello: This used to happen years ago and I thought it was corrected. Come to find I have a student who is still seeing jumbled tables in Presenter (see image).  Why ar...

I wondered if anyone had experience of playing courses created in Presenter using a mobile device on WeChat. Our customers are getting an error message when trying to ...

We currently use Articulate '13 to create training courses for myLearningPointe, however, I am experiencing some difficulty in creating trainings. When I am in PowerPo...

I've waited so long for an update to Presenter, and I'm still seeing many of the same issues that plagued '09: Sudden creation of -old.ppta file when opening an existi...

Can presenter 360 display images in their "real" resolution or are they always compressed?  Screenshots displayed in Presenter 13 are always fuzzy even when following ...

Text appears blurred when amination (such as appear or fade) is used to reveal a line of text. I can see this was a reported problem in November for Storyline and it ...

After making a few changes and additions, I'm essentially republishing a presentation that I've used for years. Using Audio Editor, I removed one sentence of audio fro...

I am working on a project and the client wants several changes to the final exam which was created in Quizmaker.  I have made the changes (all to the incorrect feedbac...

Hi all. As we are just beginning our transition to Articulate 360, we are exploring our standards for production.  In Presenter, we have generally normalized our sli...

Hello, I have a course which contains a video in one of the slides (video has been inserted as a web-object). The video is something we want to make sure learners see...

I am currently using Presenter 360 and am going through the process of updating my courses from flash to HTML5. My team has been having a reoccurring issue with our pl...

I see that this problem has been posted earlier.  How do you address publishing getting hung up with the "cleaning up temporary files" message.  I have rerecorded lect...

is there a way to add a new custom tab to the player? (other than one of the pre-built tabs)

Newly loaded Articulate Presenter 13 add-in's cause PowerPoint 13 not to open on Windows 10 operating system. 

Simple question:  Can you get the SCORM Zip file without republishing?  I have the published file, but need a copy of the zip file, deleted by mistake.

Hi, When I try to embed a video file into articulate studio I get a message saying my active x MS office settings aren't right. I have followed the knowledge base art...

This is the first time that I've used Presenter. Someone sent me over a PPT with Narration. I got the narration to work in PPT Slideshow View after changing the animat...

We had a WBT that was created in Presenter 13 - no issues. Then converted to Presenter 360 - on a few of the slides throughout the training, when the user selects the ...