AP will not let me delete and/or edit Presenter from List

For some reason, AP will not let me delete or edit a specific presenter that I entered into the program. All other Presenters entered afterwards I am able to edit their Bio info, email info, name, etc., but for some reason this specific presenter will not change regardless of what I do.

I have tried editing the information from the "Presentation Options" window with no luck. Is there another way I am overlooking to overcome this problem?

8 Replies
Brian Batt

Hi Nelinda,

Did you get the project file from someone else?  Also, is the Presenter that you're trying to delete set as the "default" presenter?  Can you try removing the presenter from the default & then removing the presenter?

For more information, see the link below:

http://www.articulate.com/support/presenter09/?p=37

Nelinda Acosta

Hi Brian,

No, I did not get the project file from someone else. The presenter I am trying to delete is not the default. I made him the default and then switched the default to a different presenter to see if that would make a difference. I would try to delete the presenter and then restart PowerPoint. I have tried deleting all of the presenters. All of these different combinations and nothing has solved the problem.

Brian Batt

Hi Nelinda,

It sounds like a permissions issue that is preventing you from deleting the Presenters.  The default location for presenters is C:\Program Files\Articulate\Presenter\objects\presenters. The default location for presenters in Windows Vista and Windows 7 is C:\Users\your_name\AppData\Local\VirtualStore\Program Files\Articulate\Presenter\objects\presenters

Can you try opening up those folders & let me know which location your presenters are saved in?  You may need to 'Show hidden files' to see them:

http://windows.microsoft.com/en-US/windows7/Show-hidden-files