Arabic language not supported in notes section on Articulate presenter

Jan 24, 2022

Hi Team,

We have created an Arabic project in Articulate Studio 13. Everything's working fine, except in the notes section, content converted into right to left but in preview and publish its showing left to right as English shows.

I checked all the options but no solution.

Please respond ASAP.

Thanks in Advance

Mohan

5 Replies

Maria Costa-Stienstra
Staff

2 years ago01/25/22 at 9:45 pm (UTC)

Hi, Mohan.

Thank you for reaching out!

With the end of Flash, we no longer support Presenter 13. If you upgrade your project to Presenter 360, do you experience the same behavior?

2 years ago01/26/22 at 1:30 am (UTC)

Thanks for reaching out.

This project already developed in presenter 360. This problem came only for engage files (notes).

And one more thing bullet points index not supporting in Arabic language. These are overlapping on the content.

Please advice any solution.

arabic_image.png

Leslie McKerchie
Staff

2 years ago01/28/22 at 1:59 pm (UTC)

Thanks for confirming that you have upgraded this project to Presenter 360, Mohan.

If you could share your Articulate Package with our support team, we'd be happy to take a look.

Mohan Kumar
Author

2 years ago02/03/22 at 12:06 pm (UTC)

Hi Leslie McKerchie,

Please attach to the Arabic package file.

Errors are:

01. Arabic content aligns to left in Engage slides, notes section

02. Bullet points overlapping on the content

Thanks in Advance

AR_package.zip

Becca Levan

2 years ago02/03/22 at 8:41 pm (UTC)

Thank you for attaching your Articulate Package, Mohan! We will take a closer look at things and reach out to you with our findings via email soon!