Articulate Presenter - Quiz NOT Returning to Its Initial State after Failing and Returning to Retake AFTER Reviewing Menu Items

Apr 17, 2015

Just like another user I have this problem - but with a difference at the end:

When the user fails the quiz, they are redirected back to the content relating to the quiz and then have to retake the quiz and pass it in order to move forward.

Working: If they fail and click FINISH, it redirects them back to the beginning of the course and allows them to choose the areas they need to review from the Menu.  

Problem:  When they return to the quiz to retake it, it is showing the results page.  It is not returning the quiz to its initial state.

I've read several discussions and have adjusted the following:  Player Properties set at "Prompt to Resume"; Results Slide Options set on the Failure Feedback Layers to "Allow User to Retry Quiz" (unlimited)

5 Replies
Sonya DeBurr

Hi Leslie:

Yes, I have it set for "Unlimited" retries.

The problem is that they are taken to the RESULTS screen when they click on the TEST link from within the Presenter Menu. It doesn't take them to the first quiz question - they have to click on the "Retry Quiz" button to reset the quiz.

[cid:image002.png@01D07B53.8136AB10][cid:image003.jpg@01D07B53.8136AB10] [cid:image004.jpg@01D07B53.8136AB10]

I want the learner to review the material BEFORE trying the test again. My instructions tell the user to "...click on the TEST link in the TOC to return to this screen." I really want the instructions to read "....TOC to retake the quiz." This is my "workaround" since it's not taking them to the first question.

Sonya

Sonya DeBurr
Senior Instructional Designer
Training (HR)
4851 LBJ Freeway, Suite 100
Dallas, TX 75244

Direct: (469) 791-3384
Email: Sonya.DeBurr@benefitmall.com
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Leslie McKerchie

Hi Sonya!

I cannot see the images you are sharing. Looks like you are replying via e-mail, which does not include images/attachments, but does include your signature. You are welcome to pop in and edit that if needed.

As the documentation states, the user must utilize the retry option on the results screen in order to re-take the quiz.

Sonya DeBurr

Okay, nevermind. I'll use my workaround

Sonya

Sonya DeBurr
Senior Instructional Designer
Training (HR)
4851 LBJ Freeway, Suite 100
Dallas, TX 75244

Direct: (469) 791-3384
Email: Sonya.DeBurr@benefitmall.com
------------------------------------------------------------------------------------------------
This email and any attachments may be confidential or legally privileged. If you received this
message in error or are not the intended recipient, you should destroy the email message and any
attachments or copies, and you are prohibited from retaining, distributing, disclosing or using
any information contained herein. Please inform us of the erroneous delivery by return email.
Thank you for your cooperation.
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