Audio does not play in Synch animations mode

Jul 02, 2013

Hello,

I have used Articulate for years and recently had a change of position that did not require its use. So its been over a year since I've used it. I built a presentation as in the past and imported my audio. The audio plays when previewing the slides but when attempting to synch the animations, the audio is not available in this feature. Please help.

Donna Livaudais

1 Reply
Nicole Legault

Hi Donna!

Welcome to the community and thanks for posting your question... Sorry to hear you are having this problem in Articulate Presenter. 

You might want to start by checking out this link: Sync Animations may not work if Adobe Presenter was installed first and verifying that the cause is not related to Adobe Presenter also being installed.

If this is not the case, then you might also want to refer to this link: Articulate Presenter >> Syncing Animations, and making sure you are following all the steps here.

If both of these do not help you resolve your issue, please let let me know and I will be happy to help you find a solution!

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