7 Replies
Peter Anderson

Hi Sohini,

Please feel free to Create an Articulate Presenter Package and upload the zip file to us, and one of our support engineers will be happy to help you find a solution to the issue. You can do that here:


When submitting your case, include the url to this thread as well as any pertinent information that will be helpful to the engineer handling your case. Thanks!

Matt Mayer

Hello, I am getting a similar error message, except it is occurring when I am tring to upload a zip file to our LMS; SumTotal. 

An error occurred during upload: Object Reference not set to an instance of an object

I have never seen this error before.

It is occurring only with one module (PPT), inwhich I have just published and zipped 10 other modules, before and after. All others seem to work except this one particular module.

I have even went to the extent to rebuild it, however it seems to just divert back to the same error.

Any thoughts?