Audio Error: Object Reference not set to an instance of an object

Hi Sohini!

Thanks for your response Peter. Unfortunately, I am still experiencing the same issue and receiving the error message. Any other suggestions? 

Hi Sohini,

Please feel free to Create an Articulate Presenter Package and upload the zip file to us, and one of our support engineers will be happy to help you find a solution to the issue. You can do that here:

http://upload.articulate.com/

When submitting your case, include the url to this thread as well as any pertinent information that will be helpful to the engineer handling your case. Thanks!

Hi Sohini,

Just wanted to check-in to see if you were able to resolve this. I can't seem to locate any case you might have created. Let us know..

Thanks!

Hello, I am getting a similar error message, except it is occurring when I am tring to upload a zip file to our LMS; SumTotal. 

An error occurred during upload: Object Reference not set to an instance of an object

I have never seen this error before.

It is occurring only with one module (PPT), inwhich I have just published and zipped 10 other modules, before and after. All others seem to work except this one particular module.

I have even went to the extent to rebuild it, however it seems to just divert back to the same error.

Any thoughts?

Sorry for the trouble, Matt.

Doesn't sound like you had luck importing the slides into a new presentation and re-publishing? Sometimes a PPT file can become corrupt, and that's the easiest way to fix it. Please feel free to submit a case of your own, and someone will be happy to help. Thanks!

Thanks Peter