I have a problem with the articulate, when charge audio files in different slides and publish to SCORM in some slides i can listen voices to the other slides. I reviewed the layer files in to the ppt and don't have extrange file.
I'd recommend sending us your files so we can take a closer look. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
4 Replies
Welcome to Heroes, Camilo!
I'd recommend sending us your files so we can take a closer look. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
Hi,
Thanks Peter, I finished to upload the file
The link is:
http://upload.articulate.com/?action=uploadcomplete&serial=be808e7bf44025266abb1ee1d32615c8e46f9409&numfiles=1&elapsedsecs=15&totalsize=3719810&somefileswereblocked=&f1name=Disan_Nivel3_package-20120329-0116.zip&f1urlpath=%2f&f1size=3718617&
And the file name:
Disan_Nivel3_package-20120329-0116.zip
Thanks, Camilo! We got it, and someone will be contacting you shortly.
Hi Camilo!
Just wanted to check in and make sure the the suggested solutions, here and here, got the issue resolved for you. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.