I am developing a training with animations and hyperlinks (no audio). I am encountering several problems. First, when I click on a link, a new opens and then immediately closes. My manager was able to replicate the bug. I have pop-up blocker turned off and the all URLs work fine. Then, the slide will automatically advance to the next slide (which is a quizmaker slide) even though the slide properties (under the Articulate tab) are set for user advance and not automatic. Are these common bugs and if so what is the work around?
Would you like to send us your files so we can take a closer look and work with you to resolve the issues you're experiencing? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
2 Replies
Hi David, welcome to Heroes!
Would you like to send us your files so we can take a closer look and work with you to resolve the issues you're experiencing? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
Hey David!
Any luck working out the kinks? Did Cleo's suggestions help?
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