Buttons not working/not appearing after published

Apr 07, 2014

Hi,

This is what I have in the slide, I am using Art.'09:

You can see the buttons at the bottom.  And the have attached a hiperlink in tha document.  But when I publish the project, the buttons desappear, and the hiperlink doesn't work.  I have changed the button for a different clean one, but it is not working.  Also,  the images move, displace, after published.  Why might this be happening?

3 Replies
Christine Hendrickson

Hi Paty,

Sorry to hear about the trouble.

First, can you tell me how you're viewing the published presentation, please? Are you viewing the published output files locally, or are you uploading to a web server or LMS?

If you're viewing your published files locally, this may be the problem. If you view a published Studio '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Tips for Managing Project Files

  • If you do not have access to a web server or LMS for testing, you could try using SCORM Cloud.
  • Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
  • You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

If you're uploading to a web server or LMS, please try clearing your browser cache. If that doesn't help, try viewing the project in a different web browser. 

Let me know if you see any improvement.

Best,

Christine

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