Can't Insert a Character

Mar 30, 2015

We recently purchased Articulate and we have successfully installed the software and the character packs.

When I go through the online tutorials and try to insert a character on my powerpoint slide, I get a "Unable to get reference to the active slide. Please ensure that a slide is selected and then repeat this operation."

I've tried several times with illustrated and photographic characters and selecting different areas of the slide and nothing has worked.

Has anyone else faced this and have a solution?


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