Courses not tracking reliably on LMS
Mar 09, 2015
We have been trying for years to get our Articulate products to track reliably on our learning management system. We even completely changed the LMS in the hope this would fix the problem. It didn't.
For example users who have completed a course will sometimes be reported as incomplete. Mostly it works, but there is a persistent minority of anomalies. They are NOT user error, by the way!
Our LMS providers tell us this is a content problem. We tried paying Articulate for advice but that got us nowhere.
Does anyone know a consultant who will look into this and help us? We must have spent £30,000 on this problem so far, and it is undermining our whole business.
Is the answer to use some different software? Is this problem always inherent in Articulate?