Custom Template Slide changes size

Sample 1 is normal and slide is full size.

Sample 2 the slide is smaller which causes the button not to position correctly.

The presentation is set to<DisplayMode>3</DisplayMode> for all of the slides

and the player properties is set to mode 3 default.

Some times it loads fine others the slide size is wrong.

If you refresh is is always the wrong size.

Any help would be appreciated

SAMPLE 1

.SAMPLE 2