Cutting off text?

I have created a course in PowerPoint and then converted it to Articulate Presenter.  My slide has a background image and an image of a white board (both on the master), and a text box on the individual slide.  When I view the slide in PPT, I can see all the text.  However when I preview or publish it in Articulate, it cuts off some of the text along the right edge.  I have selected the text box and told it to "bring to front" with no change.  What's especially frustrating is that the text in the top sentence seems to go just as far to the right as the text at the bottom of the screen without being cut off.  I'm at a loss...can anyone suggest anything to help?

(The sentence at the bottom of the slide is "This course will help you understand your responsibilities relating to ethics and integrity.")

3 Replies
Christine Hendrickson

Good morning Katie,

Thanks very much for providing the screenshot. I've taken a look and I can see how the text seems cut off, especially on the right side.

First,  please take a look at this information:

If a portion of each slide is missing or cut off in your published presentation, you may be using unsupported slide dimensions in PowerPoint.  Please review this article for more information and instructions for correcting this issue.
If the problem continues after trying this, please let me know.
Katie L.


I haven't made any changes to the slide layout, and I confirmed those settings as listed, so that's not the problem.  After I posted, I was reviewing the course using a minimized Word window next to the presenter, and I noticed that when I clicked on the Word window and then went back to the course, the missing text would show up.  Unfortunately I can't very well tell my client to open up another program whenever text is cut off!    Since my course was due yesterday, I ended up manipulating the text as a workaround (sometimes putting it a little higher or a little lower worked; in other cases I had to put in a hard return with a character below the cut-off phrase, which I then colored white to make it "invisible."  There seemed to be no rhyme or reason as to what worked).

However, I would still love to know why it's doing this and what the solution is for future projects. 

Christine Hendrickson

Hi Katie,

That sounds very strange, but I'm glad you were able to find a workaround for that particular file. I'd like to find out what's causing it, as well. Are you able to recreate this in a new presentation? Hopefully we can find out what's causing it, and get it resolved, so you won't have to worry about it with your future projects.

Thanks again, Katie!