Email hyperlink not working in published course
Feb 03, 2011
I've run into an interesting problem.
I'm publishing a completed course, and the final slide lists the names & email addresses of supervisors who need to be notified about who has taken a course (we do not currently have an LMS, as the scope of online learning here does not warrant it at this time).
In PowerPoint, when I go into slide show mode, the email links perfectly with Outlook and populates both subject and body of the email exactly as I want it formatted. (I used this code in the hyperlink: Completed%20-%20Ethics%20for%20Leaders%20Online%20Course&body=Name,%0d%0dI%20wanted%20to%20notify%20you%20that%20I%20have%20successfully%20completed%20the%20online%20Introduction%20to%20Ethics%20training.%0d%0dThank%20you.)
However, when the course is published, the body of the email comes together in one long line with no breaks.
Any ideas?
5 Replies
Hi MIchelle,
When you add the hyperlink, instead of choosing "link to email address", choose Existing File or Web Page. Then, in the address, put the following:
mailto:you@yourdomain.com?subject=Your Subject&body=Message for the body
Click the OK button and then publish your presentation. I just tested this in PowerPoint 2007 and it worked perfectly.
I tried that and it worked perfectly - thank you so much!
Thanks for letting us know that it worked for you!
I have a similar problem in Office 2010. I used your email hyperlink above, but when a user clicks on it there is no subject or body in the email. When it's published it works perfectly for Office 2010 users, but not Office 2007 users. Suggestions?
I'm also having a similar problem with attachments. I can view them, but other users can't. I can't see how the problems are related, but those are the two issues I'm having.
Note - we publish our files to a share drive that everyone has access to. The company is too small to invest in an LMS, so this is our solution. I've been told that they've had attachments and email links in the past without issues, but I don't think they had both Office 2010 and 2007 users then.
Welcome to Heroes, Derek!
I can't expound on Brian's email solution, other than to say it may be related to using it on a network drive. As far as the attachments not opening, here is an article describing the common reasons and solutions for that. Have a look and let us know if you're able to get it resolved. Thanks!
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