Emailing published file for review
Jan 31, 2013
I have a short course that i need to send to the SME for review. I have published the course to Web and then clicked the email option. It very nicely zipped the file and created instructions for opening it on the receiving end. This person does not have Articulate on their computer.
When the receiver follows the steps to open the course, they get a blank screen. I have even tried by send the email to myself and following the steps and I get a blank screen as well, no error messages. I have checked pop ups and security setting for my internet as well as made sure my flash is current.
We don't have the option of using something like dropbox. Any suggestions on how to get them to review the content other than as a word document?
Thanks,
Karyn
14 Replies
Hi Karyn,
I believe the issue is that the person you're sending it to is viewing the content locally. If you view a published Presenter '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
Thank you so much for this. I think the publish for CD will be the best way. Since they just need to be able to review it and not worry about scoring I didn't want to upload it to our LMS more than neccessary.
Karyn
Good morning Karyn,
You're very welcome! I hope this works out well for you.
Have a great Friday!
Christine
Christine,
I am having some troubles publishing and then zipping the files. I published to CD and then try zipping the files, but it seems to freeze up the program and I have to force it to shut down. Should I not try zipping when using the publish to CD option? I was hoping to be able to send them via email but if not, I can burn to a CD or put on a flash drive.
Thanks,
Karyn
Good morning Karyn!
Are you attempting to manually zip the files? Or are you using the feature from Presenter to zip them?
When you finish publishing to CD, you should be able to select "Zip" from the prompt that displays after successfully publishing.
Try to make sure this is the method you're using to zip the files, if you try to manually zip them (by using a third party program, or by navigating to the output file itself) you may run into some problems.
Also, make sure that the published output is still on your local drive at this point, since the files being compressed will be "called on" by the software to compress them. If they've been moved to an external source, this may cause the lock ups, or crashes.
Let me know if you're able to get this working.
I hope you had a great weekend!
Christine
Well, this time it worked fine. I was following all of those steps originialy and it kept freezing up.
Thakns for the assistance - it is so great to know that someone is there to help
Have a great week!
Awesome, glad to hear it! Maybe it just needed a break
Hope you have a great week, as well!
When I try and email my published (tried both web and CD) file, I get the following message. Please help!
I pasted the error in the last message but I'm not sure that worked. I've attached it.
Hi Theressia!
Are you experiencing this error from the E-mail option on the publish successful dialog box?
If this is something that you need to e-mail, I would advise the publish to CD option as shown here and zip the content to attach to an e-mail since it seems that you do not have your e-mail tied to Office.
We use outlook for email and it has worked in the past. Any other ideas?
Hi Theressia! It is something that your IT team is going to have to assist with as the issue lies with communication of Outlook and indicates that it is not set up.
Not sure if someone in the community would be able to assist with that.
I just tested on my system and my e-mail functionality works as expected. In the meantime, you could use the zip suggestion that I shared above.
Thanks Leslie,
I finally got it to work. Whew!!
Glad to hear it Theressia! Thanks for the update
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