Error on clicking Player

Hi,

I am facing a problem with a particular file. When I click on the player button it gives me an error (Please find the screenshot attached.) and the error has the following description to it.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.InvalidOperationException: There was an error generating the XML document. ---> System.ArgumentException: '', hexadecimal value 0x0B, is an invalid character.
   at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
   at System.Xml.XmlEncodedRawTextWriter.WriteAttributeTextBlock(Char* pSrc, Char* pSrcEnd)
   at System.Xml.XmlEncodedRawTextWriter.WriteString(String text)
   at System.Xml.XmlWellFormedWriter.WriteString(String text)
   at System.Xml.Serialization.XmlSerializationWriter.WriteAttribute(String localName, String ns, String value)
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationWriterList1.Write7_PlayerControlOption(String n, String ns, PlayerControlOption o, Boolean isNullable, Boolean needType)
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationWriterList1.Write7_PlayerControlOption(String n, String ns, PlayerControlOption o, Boolean isNullable, Boolean needType)
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationWriterList1.Write8_PlayerControlOptionGroup(String n, String ns, PlayerControlOptionGroup o, Boolean isNullable, Boolean needType)
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationWriterList1.Write9_optionsgroup(Object o)
   at Microsoft.Xml.Serialization.GeneratedAssembly.ListOfPlayerControlOptionGroupSerializer.Serialize(Object objectToSerialize, XmlSerializationWriter writer)
   at System.Xml.Serialization.XmlSerializer.Serialize(XmlWriter xmlWriter, Object o, XmlSerializerNamespaces namespaces, String encodingStyle, String id)
   --- End of inner exception stack trace ---
   at System.Xml.Serialization.XmlSerializer.Serialize(XmlWriter xmlWriter, Object o, XmlSerializerNamespaces namespaces, String encodingStyle, String id)
   at Articulate.Xml.XmlHelper.CreateXmlFragment(Object serializableObject, XmlAttributeOverrides attributeOverrides)
   at Articulate.Xml.XmlHelper.CreateXmlFragment(Object serializableObject, String rootName)
   at a.d.d.a.b.a(PlayerData A_0)
   at Articulate.Design.UI.PlayerTemplate.PlayerTemplatePreview.UpdateOptions()
   at Articulate.Design.UI.PlayerProperties.PlayerLayoutTab.UpdateOptions()
   at Articulate.Design.UI.PlayerProperties.PlayerLayoutTab.ax()
   at Articulate.Design.UI.PlayerProperties.PlayerLayoutTab.RefreshLogo()
   at Articulate.Design.UI.PlayerProperties.PlayerLayoutTab.az()
   at Articulate.Design.UI.PlayerProperties.PlayerLayoutTab.LoadData()
   at a.aa.d.a.a.ah.a0()
   at Articulate.Design.UI.PlayerProperties.PlayerPropertiesDialog.k()
   at Articulate.Design.UI.PlayerProperties.PlayerPropertiesDialog.OnActivated(EventArgs e)
   at System.Windows.Forms.Form.set_Active(Boolean value)
   at System.Windows.Forms.Form.WmActivate(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at Divelements.SandRibbon.RibbonForm.WndProc(Message& m)
   at Articulate.Design.UI.Ribbon.RibbonForm.WndProc(Message& m)
   at Articulate.Design.UI.PlayerProperties.PlayerPropertiesDialog.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Articulate.Presenter
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.EXE
----------------------------------------
Articulate.Presenter.Common
    Assembly Version: 7.5.1412.920
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Common.DLL
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34251 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
Articulate
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.DLL
----------------------------------------
Articulate.Design.UI
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Design.UI.DLL
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34238 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34270 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Divelements.SandRibbon
    Assembly Version: 1.6.5.1
    Win32 Version: 1.6.5.1
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Divelements.SandRibbon.DLL
----------------------------------------
SandDock
    Assembly Version: 3.0.5.1
    Win32 Version: 3.0.5.1
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/SandDock.DLL
----------------------------------------
Articulate.Windows.Forms
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Windows.Forms.DLL
----------------------------------------
System.Design
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Design/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
Articulate.Design.UI.XmlSerializers
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Design.UI.XmlSerializers.DLL
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Articulate.Presenter.Model
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Model.DLL
----------------------------------------
Articulate.Design
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Design.DLL
----------------------------------------
Articulate.Globalization
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Globalization.DLL
----------------------------------------
Articulate.Player
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Player.DLL
----------------------------------------
Articulate.Model
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Model.DLL
----------------------------------------
XmlGen
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/XmlGen.DLL
----------------------------------------
Articulate.Drawing
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Drawing.DLL
----------------------------------------
Articulate.Resources
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Resources.DLL
----------------------------------------
Articulate.Timeline
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Timeline.DLL
----------------------------------------
ICSharpCode.SharpZipLib
    Assembly Version: 0.85.4.369
    Win32 Version: 0.85.4.369
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/ICSharpCode.SharpZipLib.DLL
----------------------------------------
Articulate.MediaGallery
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.MediaGallery.DLL
----------------------------------------
Articulate.AxInterop.ShockwaveFlashObjects
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.AxInterop.ShockwaveFlashObjects.DLL
----------------------------------------
AxInterop.ShockwaveFlashObjects.Strong
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/AxInterop.ShockwaveFlashObjects.Strong.DLL
----------------------------------------
Articulate.Web
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Web.DLL
----------------------------------------
Articulate.Audio.Design
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Audio.Design.DLL
----------------------------------------
Articulate.Characters
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Characters.DLL
----------------------------------------
Articulate.Runtime.Remoting
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Runtime.Remoting.DLL
----------------------------------------
Articulate.Presenter.Model.XmlSerializers
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Model.XmlSerializers.DLL
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Articulate.Design.XmlSerializers
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Design.XmlSerializers.DLL
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
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    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
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    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Articulate.Presenter.Publish
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Publish.DLL
----------------------------------------
Articulate.Presenter.Media
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Media.DLL
----------------------------------------
Articulate.Presenter.Player
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Player.DLL
----------------------------------------
System.Data.SqlXml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Data.SqlXml/v4.0_4.0.0.0__b77a5c561934e089/System.Data.SqlXml.dll
----------------------------------------
System.Security
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34252 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
System.Deployment
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    Win32 Version: 4.0.30319.34280 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Deployment/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Numerics
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    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
System.Runtime.Serialization.Formatters.Soap
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization.Formatters.Soap/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.Serialization.Formatters.Soap.dll
----------------------------------------
System.Management
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Configuration.Install
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    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration.Install/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.Install.dll
----------------------------------------
System.Runtime.Serialization
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    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
System.ServiceModel.Internals
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    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll
----------------------------------------
SMDiagnostics
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    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll
----------------------------------------
Microsoft.JScript
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    Win32 Version: 12.0.51209.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.JScript/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.JScript.dll
----------------------------------------
System.Web
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    Win32 Version: 4.0.30319.34280 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Microsoft.Build.Framework
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    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Build.Framework/v4.0_4.0.0.0__b03f5f7f11d50a3a/Microsoft.Build.Framework.dll
----------------------------------------
System.Xaml
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----------------------------------------
System.ComponentModel.DataAnnotations
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----------------------------------------
System.Runtime.Caching
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----------------------------------------
System.Data
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----------------------------------------
System.Transactions
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System.EnterpriseServices
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----------------------------------------
System.DirectoryServices
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----------------------------------------
System.Runtime.Remoting
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    Win32 Version: 4.0.30319.34245 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
System.Web.ApplicationServices
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----------------------------------------
System.Web.Services
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    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
System.Drawing.Design
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    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing.Design/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.Design.dll
----------------------------------------
System.Data.OracleClient
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    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data.OracleClient/v4.0_4.0.0.0__b77a5c561934e089/System.Data.OracleClient.dll
----------------------------------------
System.Web.RegularExpressions
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----------------------------------------
Microsoft.Build.Utilities.v4.0
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    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Build.Utilities.v4.0/v4.0_4.0.0.0__b03f5f7f11d50a3a/Microsoft.Build.Utilities.v4.0.dll
----------------------------------------
System.DirectoryServices.Protocols
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----------------------------------------
Microsoft.Build.Tasks.v4.0
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Build.Tasks.v4.0/v4.0_4.0.0.0__b03f5f7f11d50a3a/Microsoft.Build.Tasks.v4.0.dll
----------------------------------------
System.ServiceProcess
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
Articulate.IntelPrimitives
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.IntelPrimitives.DLL
----------------------------------------
HtmlAgilityPack
    Assembly Version: 1.4.6.0
    Win32 Version: 1.4.6.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/HtmlAgilityPack.DLL
----------------------------------------
ShockwaveFlashObjects
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/ShockwaveFlashObjects.DLL
----------------------------------------
stdole
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.00.9466
    CodeBase: file:///C:/Windows/assembly/GAC/stdole/7.0.3300.0__b03f5f7f11d50a3a/stdole.dll
----------------------------------------
Articulate.SwfGen
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.SwfGen.DLL
----------------------------------------
Articulate.SwfSource
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.SwfSource.DLL
----------------------------------------
Interop.MultiLanguage
    Assembly Version: 0.2.0.0
    Win32 Version: 0.2.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Interop.MultiLanguage.DLL
----------------------------------------
Articulate.Drawing.Imaging
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Drawing.Imaging.DLL
----------------------------------------
Interop.Articulate.Drawing.Internal
    Assembly Version: 2.30.0.4
    Win32 Version: 2.30.0.4
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Interop.Articulate.Drawing.Internal.DLL
----------------------------------------
Alvas.Audio2
    Assembly Version: 5.5.3586.33252
    Win32 Version: 5.5.3586.33252
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Alvas.Audio2.DLL
----------------------------------------
MP4Encoder
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/MP4Encoder.DLL
----------------------------------------
AoUpload
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/AoUpload.DLL
----------------------------------------
Microsoft.Web.Services2
    Assembly Version: 2.0.3.0
    Win32 Version: 2.0.5050.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Microsoft.Web.Services2.DLL
----------------------------------------
Articulate.Runtime
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Runtime.DLL
----------------------------------------
Articulate.Video.Design
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Video.Design.DLL
----------------------------------------
Articulate.Video
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Video.DLL
----------------------------------------
VideoPlayer
    Assembly Version: 8.5.2.2
    Win32 Version: 8.5.2.2
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/VideoPlayer.DLL
----------------------------------------
Articulate.Audio
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Audio.DLL
----------------------------------------
YouTube
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/YouTube.DLL
----------------------------------------
Google.GData.YouTube
    Assembly Version: 1.7.0.25713
    Win32 Version: 1.7.0.25713
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Google.GData.YouTube.DLL
----------------------------------------
Google.GData.Client
    Assembly Version: 1.7.0.25712
    Win32 Version: 1.7.0.25712
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Google.GData.Client.DLL
----------------------------------------
Google.GData.Extensions
    Assembly Version: 1.7.0.25712
    Win32 Version: 1.7.0.25712
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Google.GData.Extensions.DLL
----------------------------------------
Articulate.Media.Interop
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Interop.DLL
----------------------------------------
MediaGallery
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/MediaGallery.DLL
----------------------------------------
Articulate.Media.Forms
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Forms.DLL
----------------------------------------
Articulate.Media.Resources
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Resources.DLL
----------------------------------------
Articulate.Media.Data
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Data.DLL
----------------------------------------
Articulate.Media.Database
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Database.DLL
----------------------------------------
System.Data.SQLite
    Assembly Version: 1.0.60.0
    Win32 Version: 1.0.60.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/System.Data.SQLite.DLL
----------------------------------------
Articulate.Media.Common
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Common.DLL
----------------------------------------
Articulate.Media.Provider
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Provider.DLL
----------------------------------------
Articulate.Media.Win32
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Win32.DLL
----------------------------------------
Articulate.Media.Plugin
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Media.Plugin.DLL
----------------------------------------
Articulate.Presenter.Communication
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Communication.DLL
----------------------------------------
Articulate.Presenter.Resources
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Resources.DLL
----------------------------------------
Capture
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Capture.DLL
----------------------------------------
Articulate.Capture
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Capture.DLL
----------------------------------------
AxInterop.BBFlashBackPlayer
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/AxInterop.BBFlashBackPlayer.DLL
----------------------------------------
Interop.BBFlashBackPlayer
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Interop.BBFlashBackPlayer.DLL
----------------------------------------
Interop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Interop.SHDocVw.DLL
----------------------------------------
Interop.BBFlashBackRecorder
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Interop.BBFlashBackRecorder.DLL
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Interop.BBFlashBackEditor
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Interop.BBFlashBackEditor.DLL
----------------------------------------
Interop.BBLogs
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Interop.BBLogs.DLL
----------------------------------------
Shared
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Shared.DLL
----------------------------------------
Articulate.Animations
    Assembly Version: 4.5.1412.920
    Win32 Version: 4.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Animations.DLL
----------------------------------------
Articulate.Presenter.Import
    Assembly Version: 7.5.1412.920
    Win32 Version: 7.5.1412.920
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Studio/Articulate.Presenter.Import.DLL
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

 

5 Replies
Ashley Terwilliger

Hi Yusuf,

Thanks for sharing the error message and image here. Can you let us know if you were able to go through the repair steps here for Studio? If so, and you're still seeing the error message you may also want to confirm that the Articulate add in is enabled correctly and then I'd advise working directly with our Support engineers. 

Yusuf Rangwala

Hi Ashley,

Thanks for the help, but I'm facing this problem with one particular file. To fix the problem I have created a new file and pasted all the slides in the new PPT. Now the player works fine, however this is very lengthy process as after creating a new PPT file and exporting all the developed slides results in reimporting all the audio, due to which there is lot of time consumption.

The problem is not with the software but the file, but I don't know whats the easy way to fix this so I don't have to create a new file and export all my development in that.

Regards,

Yusuf