Flash Player 18 NPAPI working with Presenter 13?

Jul 01, 2015

we are getting a flash error

1 Reply
Christie Pollick

Hi, David -- Can you please confirm that you are using latest update?

Articulate Presenter Doesn't Recognize Flash Player 16 or Later

Adobe released Flash Player 16 on December 9, 2014 and, as a result, Articulate Presenter won’t operate. Published content isn’t impacted.

To address this issue, we added support for Flash Player 16 and later in Update 5 for Presenter. To take advantage of the new features and fixes, install the latest version from the link in your product confirmation email or download it here

Please let me know if that helps and if not, you are welcome to share your file here and we will take a closer look. 

This discussion is closed. You can start a new discussion or contact Articulate Support.