Getting Updates in a Corporate Environment - Articulate 13
Sep 24, 2015
As with many large companies, the company I work for has firewalls and an IS department that manages security and updates to the most commonly used software. Because the Articulate Suite 13 is used by only a small department, those updates seem to be blocked. One discussion suggested uninstalling and reinstalling, but that is not as easy for us since we dont have administrative rights to our devices.
We could use some help managing the updates.
One of the first issues is that when we click Check for Updates, the response is "There are no updates available at this time." but we are behind in both Updates and Builds. (Articulate Suite we are on Update 3: Build 1407.1717 while the site says the most recent is Update 7 - Build 1509.1618)
Is there some way we can work through this on our own, or will we have to go through an IS request locally every time there is an update?
What have other users of Articulate done when working though local firewalls and IS departments?
4 Replies
Hi Jeff!
The update download is also available here, but it sounds like you may need to work with your team on any downloads/installs.
Hmm.. Nope, that seems to have done the trick
Thanks!!!
Jeff Momsen
Learning Analyst
Education and Organizational Development (EOD)
Columbia St. Mary's
414-326-2606 - Desk
414-326-2603 - FAX
jeff.momsen@columbia-stmarys.org
4425 North Port Washington Road
Glendale, WI 53212
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I can't seem to find the corresponding link for Replay.
Jeff Momsen
Learning Analyst
Education and Organizational Development (EOD)
Columbia St. Mary's
414-326-2606 - Desk
414-326-2603 - FAX
jeff.momsen@columbia-stmarys.org
4425 North Port Washington Road
Glendale, WI 53212
Glad that worked for you Jeff.
You can find the link for Replay here.
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