Hot spots not working in Chrome with presentations created on Presenter.

Mar 28, 2018

For about 3 months hot spots have not worked for presentations run using Chrome.  The presentations still work fine in IE and Firefox.  Has anyone else had issues with Chrome and hot spots?

8 Replies
Leslie McKerchie

Hey Gary,

I found a support case that you opened a while back where you were reporting an issue with Quizmaker hotspots in Presenter when viewing in Chrome.

I see that Ryan shared this was a bug happening when the quiz size is different than the size in Presenter.

This issue was reported to our team and I do not have an update to provide.

Ashley Terwilliger-Pollard

Hi Gary, 

I do see that there is an open issue, the same as you discussed with Leslie and Ryan earlier, where a hotspot question in Quizmaker/Presenter '13 causes an issue when viewing the HTML5 output. The HTML5 output of Studio '13 would have been supported in Chrome and Safari, which may be what you're thinking of? 

I'm not familiar with the description you're sharing about a specific issue caused by a recent Chrome update, but if you have a bit more info to share (i.e. Chrome version that caused it, authoring tool it happens in, etc.) I can use that to track it down!

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