Here's the setup:
I have screen text in PPT 2010 that's been highlighted and had a web hyperlink applied. This is in a content placeholder and NOT grouped with anything else. In PPT's presentation mode, I can move my cursor over any portion of the text (in blue and underlined), and the cursor changes from an arrow to a hand (with the index finger extended). Also, if clicked, the hyperlink hits the intended target.
So far so good. In Articulate Presenter 13 preview mode, of course the hyperlink will not work as far as hitting the intended target. But when hovering the cursor over any part the hyperlink, the cursor again changes from an arrow to a hand. This at least tells me that the hyperlink is RECOGNIZED as a hyperlink.
Again, so far, so good.
I publish for web delivery, and upload the published files to my server. During testing, I find that when I hover my cursor over the blue, underlined hyperlink, that the arrow does not change to a hand EXCEPT in for the first two characters at the beginning of the hyperlinked test.. So only part of the hyperlinked text is being recognized as a hyperlink.
A second hyperlink in the presentation, created the same standard way, is also weird. In this case, the first ten characters of the hyperlink are recognized as such, but the last nine characters are not.
I went back to my published files on my local hard drive, opened the presentation there, and had the same behavior.
I shut down, rebooted, republished, etc. with no change in the outcome.
The interim fix I'll apply is to put a transparent shape over the hyperlinked text, and apply the hyperlink to the shape. But this is so odd that it's really becoming a distraction.
Any ideas from the group (or tech support)?