installation

Jul 01, 2015

downloaded and installed Articulate Studio 13, icon are on the desktop. When click on prensenter or any other it comes up with a message of flash. ocx.

3 Replies
Brian Crippen

I downloaded Articulate 09, engage09 and quizmaker09, how do I get them to see the flash.ocx. when clicking on the icon, it pops up adobe 6 or higher(inwhich adobe 18 is installed) error: this program requires a missing Windows component- click on details- this program requires flash.ocx, whick is no longer included in this version of Windows( Win 7)

Ashley Terwilliger-Pollard

Hi Brian,

Have you checked to see that Flash is installed on the system, not just that you're able to use it within a browser, as those are different elements? If you're still having difficulty, install issues are a bit easier to handle one on one in a Support case, so you can connect with our engineers here. 

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