Instructions on fixing character spacing not working

When I publish my elearning course, the spacing between my lines of text gets messed up.  Also, my bullet points are now appearing in a different font color.  I researched the site and found the fix described here, but when I applied the fix and "previewed," it didn't fix the issues that I was seeing in the output.  I tried both the manual and automated fix options.

Any suggestions on something else to try?

1 Reply
Peter Anderson

Hi Sara, 

Sorry for the trouble. Would you be able to send us your files so we can take a closer look at what's going on? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review