Items Lost When Sharing Articulate File

I created an Articulate file using Presenter. My team is treating this file as a template so we don't have to re-create settings and re-paste images and textboxes. I sent the "pptx", "ppta", and "quiz" files to my team who opened it and discovered that items from the quiz were removed and properties were changed. Is this a bug?

For example, the answer to a question in the quiz was changed and the entire contents of the results page were deleted leaving only a blank page. I expect that the file I send to someone else remains unchanged. Each member of my group had to re-create the settings on their own copy, which doesn't make sense since they are using the copy I created initially with everything already set.

7 Replies
Brian Hearn

We are sharing the files via the network. I copy the files to the network and my team then copies the files to their local drive. The article says to save the files as a "package". Could that be the reason our files seem to be disconnected from each other? Does it not work if I just copy all the files at the same time rather than zipping them first?

Adrian Dean

Hi Brian,

Are the members of your team opening the files from the network drive? Sharing the files as an Articulate Package goes a long way to preserving file integrity and ensuring that all assets continue to show up correctly. If you notice, it says for the users to copy the files to their local drives before extracting and opening. Opening files from a network drive will introduce corruption and cause the problems that your team is experiencing.

-Adrian

Brian Hearn

I am also getting the same error and I'm just using my local drive even when i'm disconnected from the network. I just thought of one other thing that might be a bug with PowerPoint. Here's how we're adding an existing quiz - we're clicking Home tab > New Slide > Re-use Slides rather than clicking the Quizmaker Quiz button on the Articulate ribbon. Can I add an existing quiz using "Re-use Slides"?

Adrian Dean

Hi Brian,

Reusing slides in PowerPoint is a great way to remove corruption. It should carry over any quizzes or interactions when doing so, but the actual files themselves won't be included. So my suggestion would be to use the Articulate Ribbon to re-add them anyway, just to be on the safe side.

Are these the same files that were already opened while they were on the Network Drive? If so, then they became corrupted and that will carry over even if you copy them to your local drive and open them there.

-Adrian