Linking with Moodle

Sep 09, 2014

Dear all,

I am using Articulate Studio Version 13 and Moodle 2.6.2+ (Build: 20140422).

My coursewares were outputed with scorm 1.2 standard, and keeping track if the course is completed or not. And it works well in most of the time.

However, occasionally, some learners report that even if they complete the courseware, the "completion" status is also "incomplete".

When I check the SCO Tracking information in Moodle, I found the details below:-

cmi.core.exit	suspend
cmi.core.lesson_status	failed
cmi.core.score.max	100
cmi.core.score.min	0
cmi.core.score.raw	0
cmi.core.total_time	5 分鐘 4.51 秒
cmi.suspend_data	2h187080a030on1001015f0101101013010150000l0j03vP500210810101010000000000020020040010

Does anyone knows what is going on? It is very annoying as it happens randomly and from time to time. Any ideas? Thank you!

7 Replies

Leslie McKerchie
Staff

over 9 years ago09/10/14 at 7:05 am (UTC)

Hi Foot!

I have seen a similar conversation here, but no further correspondence from the user.

I would recommend testing your content in SCORM Cloud as well to see if you get the same results.

Foot Tsang
Author

over 9 years ago09/11/14 at 3:14 am (UTC)

Hi Leslie,

Thanks for your suggestion!

I have tried a module putting in SCORM Cloud and the result is OK.

However, as it is not having error EVERYTIME, sometimes its OK while sometimes it's not. Would the learner's behaviour affect the results?

Ashley Terwilliger-Pollard
Staff

over 9 years ago09/11/14 at 6:46 am (UTC)

Hi Foot,

If everything worked as expected in SCORM Cloud, which is an industry standard for testing SCORM content, you'll want to connect with your LMS team for additional troubleshooting. This article may assist you in thinking tracking and reporting within your LMS.

Foot Tsang
Author

over 9 years ago09/11/14 at 7:27 pm (UTC)

Hi Ashley,

Thanks for your comment. Let's me figure it out in Moodle's community.

C.O. Ng

over 9 years ago09/11/14 at 11:24 pm (UTC)

Hello Foot.

Not sure if your course has a quiz but if it doesn't, have you tried changing the Grade settings from "highest grade" to "learning object?" Also, tracking by the number of slides viewed. I just fixed a course by applying those 2 recently.

Foot Tsang
Author

over 9 years ago09/14/14 at 8:20 pm (UTC)

Hi CO,

Thanks for your suggestion.

Are you also experiencing the incorrect completion report by moodle also?

My course was set to trace the number of slides viewed. What's the purpose of setting the grade setting to "learning object"?

Thank you!

C.O. Ng

over 9 years ago09/15/14 at 9:25 pm (UTC)

Yw, Foot.

Yep, that was my problem as well. Here's what I did to fix it on my end:

Set SCO to track slides viewed in one presentation. In another, I added a quick no-brainer quiz.
Deleted all existing published courses on my local, republished and saved on a different file name.
Changed grade settings: learning object on one course and highest grade on the other.
Deleted all existing user attempts.

That fixed it on my end. Also, you may want to confirm the course completion settings.

Cheers!

Linking with Moodle

7 Replies

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