I recorded using articulate and saved it, checked that it was all there and then went back in later before publishing, but found that the recording was gone. Help!
Be sure that your presentation is located on your local hard drive (your C: drive). Working on a network drive or a USB (external) drive can cause erratic behavior, including loss of resources.
If you continue to have problems, please submit a support case to us so that we can take a closer look into the issue:
2 Replies
Hi Lynn,
If you are working in Presenter '09 and notice that your audio is missing, please review the following article which outlines possible solutions:
http://www.articulate.com/support/presenter09/kb/?p=643
Be sure that your presentation is located on your local hard drive (your C: drive). Working on a network drive or a USB (external) drive can cause erratic behavior, including loss of resources.
If you continue to have problems, please submit a support case to us so that we can take a closer look into the issue:
http://www.articulate.com/support/contact/
Very helpful; thanks a lot,
Lynn
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