Nothing happens when I click on any of the Articulate PPT buttons (ie. Import Audio, Add Annotations, etc)

Hello. I have Presenter 13' and I'm trying to add my audio files to my PPT file. When I click on any of the Articulate buttons in the ribbon...nothing happens. Nothing opens, no errors...nothing. The PPT & audio files all reside on my c drive and there are no special characters. When I open PPT it tells me there are no updates to Articulate, indicating I have the latest fixes. It's like it's just asleep and won't let me use anything Articulate within PPT. Can you help?

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