That is certainly odd. Is this only happening in the one course I presume?
Curious if you re-use the slides in a new file if you still see the issue:
Open a new, blank presentation in PowerPoint.
Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
In the Reuse Slides panel, click the Browse button and choose Browse File.
Browse to your original PowerPoint file and click Open.
At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
Save the new presentation and republish.
Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.
I'm not sure that I've seen that behavior before, so if you are unable to correct, would you be able to share your Articulate Package for us to take a look?
I have had the same issue numerous times - on 3 different machines and with different sets of files each time. It only happens for slides that contain tables. Repeated republishing solves the issue eventually.
Thanks for chiming in to share your experience as well.
We did have a previous issue detailed below:
In some cases, you may find that a presentation fails to publish if it includes a table with non-Western text—Chinese, Japanese, Vietnamese, etc. This issue was fixed in Update 3 for Articulate Presenter. See this article for more information.
We are currently on Update 9, so be sure you are utilizing the latest update and if so, you may consider a repair since you're having the issue across projects.
The issue I am seeing will be different from the one with Update 3. I'm seeing it on 3 different machines so a repair likely wont fix it either. The tables have all had Arial text (one also had images) and were seen with Build 8.5.11170.0. For the table with the images, the images stayed put, but the text did not. I've not published any tables with the newest update yet.
6 Replies
Hi Brian!
That is certainly odd. Is this only happening in the one course I presume?
Curious if you re-use the slides in a new file if you still see the issue:
Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.
I'm not sure that I've seen that behavior before, so if you are unable to correct, would you be able to share your Articulate Package for us to take a look?
Thank you
I will try to re-use the slides and will let you know the results.
Thanks
Brian
I have had the same issue numerous times - on 3 different machines and with different sets of files each time. It only happens for slides that contain tables. Repeated republishing solves the issue eventually.
Hi eLearning,
Thanks for chiming in to share your experience as well.
We did have a previous issue detailed below:
In some cases, you may find that a presentation fails to publish if it includes a table with non-Western text—Chinese, Japanese, Vietnamese, etc. This issue was fixed in Update 3 for Articulate Presenter. See this article for more information.
We are currently on Update 9, so be sure you are utilizing the latest update and if so, you may consider a repair since you're having the issue across projects.
The issue I am seeing will be different from the one with Update 3. I'm seeing it on 3 different machines so a repair likely wont fix it either. The tables have all had Arial text (one also had images) and were seen with Build 8.5.11170.0. For the table with the images, the images stayed put, but the text did not. I've not published any tables with the newest update yet.
Interesting. Thanks for those details eLearning, as that is certainly helpful.
If it happens again with the latest, please share your file with our team here so that we can dive a bit deeper.
This discussion is closed. You can start a new discussion or contact Articulate Support.