Output not working

Sep 20, 2016

suresh sundaram
By suresh sundaram

This is my first course using Presenter '13, I was able to view the course after publishing in my local system.

Once my publishing is done, if I click on View Presentation only gray screen appearing

Path: file:///D:/Data/R16%20Tier3/Islamic%20Banking/Workflow/output/MSDS%20Course%E2%80%93Presenter%20output/T24%20Islamic%20Banking%20-%20Islamic%20Workflow%20-%20Presenter%20output/presentation.html<file:///D:\Data\R16%20Tier3\Islamic%20Banking\Workflow\output\MSDS%20Course%E2%80%93Presenter%20output\T24%20Islamic%20Banking%20-%20Islamic%20Workflow%20-%20Presenter%20output\presentation.html>

Only this one is working : file:///D:/Data/R16%20Tier3/Islamic%20Banking/Workflow/output/MSDS%20Course%E2%80%93Presenter%20output/T24%20Islamic%20Banking%20-%20Islamic%20Workflow%20-%20Presenter%20output/presentation_html5.html<file:///D:\Data\R16%20Tier3\Islamic%20Banking\Workflow\output\MSDS%20Course%E2%80%93Presenter%20output\T24%20Islamic%20Banking%20-%20Islamic%20Workflow%20-%20Presenter%20output\presentation_html5.html>

Don't know the exact problem.

Please let me know.

 

 

4 Replies
Emily Ruby
over 7 years ago09/20/16 at 3:16 pm (UTC)

Hi Suresh,

If you view published Articulate Presenter content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. You can see this article for more details and places where you can host your content for testing. We recommend testing content in its intended environment.

Also, based on the browser you are using, we do have some information about local playback in Google Chrome with Flash player 23 and later installed. See here for details.

Hope this helps!

Anthony Contino
over 7 years ago09/20/16 at 9:25 pm (UTC)

I was having the same problem with both Chrome and IE at work and at home.  I tried changing the Flash security settings at home and at work through the control panel and IE (and Edge at home) worked (thank you!) but nothing changed Chrome.  The HTML5 output works but not the Flash version. Any idea what else could be hanging up Chrome?

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