Pictures won't display

Apr 29, 2011

Hi Everyone,

I'm creating a course and have used some high-res JPEG images that our company's brand office has supplied to me but when I publish the course all I get is an outline of shape of the image that I've inserted.

I've tried compressing the image in powerpoint, and scaling down the size of the image, but still wind up with the same result.

Here's what I'm talking about:

In PPT:

Published Version:

Is it possible the image is too high-res for Articulate?

Any help anyone can provide would be most appreciated.

Thanks!

KEITH

6 Replies

Dwayne Schamp

almost 13 years ago04/29/11 at 12:34 pm (UTC)

can you upload the graphic here and let us see if anyone can recreate the problem?

Keith Dickson
Author

almost 13 years ago04/29/11 at 12:41 pm (UTC)

Sure... here's the file I used... the original image is quite large so I scaled it down to 3" x 6" and compressed it using PPT.

KEITH

4_seahorses_yellow_orange_f.jpg

Dwayne Schamp

almost 13 years ago04/29/11 at 12:47 pm (UTC)

and if you re-import this one you uploaded to your file, do you still get the same non-display result?

I used this one and it seems to publish fine and does show in PPT, Preview, and Published.

Blake Griffin

almost 13 years ago04/29/11 at 12:49 pm (UTC)

How are you placing the image into PowerPoint? I tried the file you provided on my PC and It worked for me...

Keith Dickson
Author

almost 13 years ago04/29/11 at 12:59 pm (UTC)

Hi Dwayne and Blake...

I've just tried it again and I can now see the image too! I wonder if it's because I "dragged and dropped" the image originally and actually "inserted" it this time?

At any rate... thanks for the assist!

KEITH

Sammy Hwang

almost 13 years ago04/29/11 at 1:04 pm (UTC)

Glad to hear that you now see the image. Regarding the image files, Is it better for us to save all the images as png or jpeg?

Pictures won't display

6 Replies

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