PowerPoint animations not synching with Articulate

HELP! I have designed a course that uses motion paths in PowerPoint 2010 and when I publish to Articulate the motion paths are not lined up with I developed in PP. I am using motions paths and a graphic of a hand holding a pen to make it look like the hand is writing. Once published the hand graphic does not line up with the writing in the text boxes and does not line up with the wipe animation. Has anyone come across this problem before, if so how did you fix it?

1 Reply
Brian Batt

Hi Jeff & welcome to Heroes,

I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.