Presentation display and monitor resolution

Feb 02, 2012

Hi there,

I have come up against the following problem - whilst my published presentation displays fine on my 1280x1024 monitor, when viewed on a colleague's monitor with a 1024x768 resolution, the presentation requires vertical and horizontal scroll bars in order to view all content on the slide.  Is there a way of fixing this so the whole presentation is visible without the need to scroll?  I have have played around with the various player template settings, and usually publish to 'resize browser to optimal size' and 'lock presentation at optimal size' but to no avail so far. 

Many thanks in advance,


4 Replies
Peter Anderson

Hi Alex!

I'd recommend setting things up this way: in Presentation Options > Other, choose the following:

  • Browser size: Resize browser to optimal size
  • Presentation size: Scale presentation to fill browser window

If you're still not getting the results you're hoping for, I'd recommend submitting a case to our support engineers. They'd be happy to work with you  to find a solution. You can do that here:

Thanks, and good luck!

David Celaya

I'd also suggest, making absolutely sure that you are seeing the new published files. In other words, change something on the slides (and maybe the file name) so that you know without a doubt that your not viewing a cached version of the old files, or just accidentally opening the previously published version of the the file. Ive seen it happen, and done it myself.

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