Presenter '09 is changing my font settings

Apr 26, 2011

In PowerPoint 2010, I have a slide with bullets. The font for the slide heading and bullets is Arial. When on screen or run as a PPT presentation the text is the correct size and layout. When exported as an Articulate presentation or opened in Preview (regardless of the number of slides I preview) the text for the heading and body shrink and the bulleted list text changes to subscript, so the bullets are not aligned. You can see the "after" in the attached image.  I already confirmed that my Win 7 dpi is set to 96 dpi. Help!

4 Replies
Justin Wilcox

I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:

Upload the resulting zip file from your computer to our server using this upload form:

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

Michael Bennett

I am also having the same problem as Ian and Joann with bulleted text boxes showing subscript fonts in Articulate but not showing them in PowerPoint but I am starting to think that this is a PPT problem. I am using:

  • Dell D630 laptop (64-bit)
  • Windows 7 Enterprise SP1
  • Presenter 09 v6.3.1103.112 Pro
  • Office Professional Plus 2010 (PowerPoint v14.0.6123.5001 (32-bit)

Looking at the fonts in the text box in PPT, there are no subscript or superscript checkboxes checked. But doing a preview or publish in Presenter, the problem appears. A painful workaround is to:

1. Set the PPT normal view to 40% magnification.

2. Drag the problem text box to the right of the slide.

3. Insert a new text box where the problem one was.

4. Copy the text from the old text box and  paste into the new text box. Note: The subscript problem then appears in the new text box! (I think that this is a PowerPoint problem since Articulate is not causing the subscript text to appear after pasting).

5. Remove the subscript from the fonts and re-add bullets.

6. Right click the text box border and select Set as Default Text Box. New text boxes will no longer have the subscript.

7. Repeat steps 1-4 but for step 4 do a Paste Special.

So I believe that somehere in some PPT text boxes, there is a subscript code for the text that PPT presentations do not show but Articulate notices and presents. I cannot find any mention of this issue in Microsoft forums. Any help will be appreciated.

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