Presenter 13: Properties Player Other Option is missing

Dec 03, 2013

Can someone solve this error?

Hi Terry,

Sorry to hear about the trouble!

First, I would try restarting your machine. If the "Other" option in the menu is still missing, it might help to try running a quick repair:

It that option is still missing after running the repair, please try following the troubleshooting steps outlined in this article:

Please let us know if you still have trouble with this.

Thanks!

Christine

Thanks!

Does the same procedure also work for Articulate Presenter 13 ?

Hi Terrry,

Sorry about that!

Here are the articles for '13:

Let me know if that helps :)

Hi Christine

Uninstall first, then install again, Player Other Option appeared!

(NB :WIN 7, 64bits; PPT 2010 32bits ARTICULATE STUDIO 13' with serial Number)

THANKS!

That's great news, Terry! :)

Sorry for the hassle, but I'm happy to hear that it's working now.

I hope you have a great day!