3 Replies
Katie Gokhshteyn

Hi, Bonnie. Happy to help investigate!

To start, what happens when you click the Formats property on the Publish window to open and select the options on the Publish Formats view:

Publish

Also, would you mind sharing an affected Articulate Package with me so I can take a closer look? You can share it publicly here, or send it to me privately by using this upload link. I'll delete it after troubleshooting!

Bonnie Turner-Adomatis

I just uploaded one of the files privately to see if you can help me figure out what is wrong.  And then my co-worker showed me how to get there and magically it's fixed.  I didn't realize you could click on "flash" and see this screen (it didn't come up in my training and it doesn't look like a link/button.  Thanks for the response!

Katie Gokhshteyn

Excellent detective work, Bonnie! 🌟

You and your teammate are spot-on: Click on the option that's currently selected to the right of Formats: to open that Publish Formats view. From there, you can choose which format(s) get included in your published output—HTML5, Flash, and/or Articulate Mobile Player.