Presenter: Videos are published as still images

Hello everyone,

I have a PowerPoint file with embedded videos that I published with presenter. It worked well until I saw that the videos weren't correctly exported when published. The videos are now still images.

I can't send you the actual file so I attached a file with the same video extensions (wmv, mp4) and the output in a .zip file.

Thank you.

4 Replies
Leslie McKerchie

Hello Manon,

Thanks for reaching out to share what you are experiencing in your published project.

It looks like you only shared the .ppta part of the project file, which does not allow me to take a peek at your file. 

If you could share your Articulate Package, that would be helpful to take a look.

Curious if you uploaded the videos directly to PowerPoint or used the Presenter Ribbon as explained here?

I look forward to helping you out, so you can view those videos as you wish.

Leslie McKerchie

Thanks for the additional details and for sharing your package Manon.

You want to add your videos using the Articulate ribbon as you can see in this tutorial.

I did a right-click on your slide to save the media, then added via the ribbon, and it works as expected.

Take a look at your package attached. I simply duplicated the two slides with video.